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Quality Standards 2017-08-23T14:59:51+00:00

OUR COMMITMENT TO QUALITY

We are dedicated to understanding and meeting requirements of our clients and members through the constant and never ending improvement of our processes and systems.
By developing and delivering the highest quality services and focusing on developing strong partnerships with skilled translators and the most effective project managers our ultimate goal is to exceed our customer’s expectations.

Our translators are trained according to the highest quality standards. We have a proactive approach to problem solving which involves detailed analysis and understanding of each project to avoid unnecessary delays and pitfalls. We adapt to meet the needs and fulfil the goals of each customer. By communicating effectively with both our customers and our fellow team members we streamline the project processes and avoid errors. All our translations are subjected to thorough, expert reviews to ensure that each finished project meets the most exacting quality standards. Our completed translations are accurate, appropriate natural and consistent. In some circumstances we also provide independent back translation to ensure maximum consistency of core meaning.

We comply with ISO 9001 Certification, ISO 17100 Certification and the ASTM F2575-06 Standard Guide for Quality Assurance in Translation. Our specialists are also committed to pioneering new quality standards for the ASEAN and global communities and to pass on these skills through comprehensive series of accredited training workshops and courses.

LET’S WORK TOGETHER

We work as a single united team with leading organizations around the world and give our customers and members the highest quality service.

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